The Baston branch of Pets Corner is going to be shown on Channel 4’s Undercover Boss programme on Tuesday.
Steven Charman, one of the co-owners of the company, went undercover at the branch, which is at Waterside Garden Centre in King Street, to find out if his employees think a risky multi-million pound investment to grow the business is likely to succeed.
In the popular show, company directors pose as workers to find out what the staff on the ground think of the business and how it can be improved.
Amanda Plant, who was acting manager at the time of filming at the Baston branch, had concerns before the show that the owners of the company did not understand the type of work employees carry out in store.
Amanda said: “It was really good for him to come in and see how much hard work it is because I do not think they really understand how much we do.
“It’s not just about cuddling animals - there’s a lot of lifting sacks of feed.”
She said she also felt like it was more difficult to get in contact with the owners than it was when Pets Corner was a smaller company.
Amanda and her colleague Kimberley Stray, from Baston, along with members of staff from a Nottingham branch were invited to film the big reveal at the chain’s Salisbury story, where they found out Steven wasn’t who he had claimed to be.
Amanda said she was apprehensive about seeing the reveal on television as they have no idea how it will appear on camera.
Mrs Plant had never dreamed she would ever be on national television.
She said: “It is a very bizarre feeling, a whole mix of emotions.
“It was nice to get my 15 minutes of fame, and I would recommend the experience to anyone.”
Undercover Boss will be aired on Channel 4 at 9pm on Tuesday July 29.