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New centre for Healthwatch Rutland

Healthwatch Rutland opens an information service at the Citizens Advice Bureau in Oakham. 
From left, trustee Bart Hellyer, Rutland Lions secretary Charles Robershaw, Rutland Citizens Advice volunteer advisor John Mace, Rutland Citizens Advice chief executive Jane Clayton Jones, Healthwatch Rutland chairman Jennifer Fenelon, Rutland Citizens Advice chairman Barry Read, Rutland Healthwatch trustee Alison Tebbit, and lead volunteer Ann Williams EMN-140304-111813001

Healthwatch Rutland opens an information service at the Citizens Advice Bureau in Oakham. From left, trustee Bart Hellyer, Rutland Lions secretary Charles Robershaw, Rutland Citizens Advice volunteer advisor John Mace, Rutland Citizens Advice chief executive Jane Clayton Jones, Healthwatch Rutland chairman Jennifer Fenelon, Rutland Citizens Advice chairman Barry Read, Rutland Healthwatch trustee Alison Tebbit, and lead volunteer Ann Williams EMN-140304-111813001

People will be able to access a range of health advice and support from a new watchdog information centre.

Healthwatch Rutland will give support to the public from its new base at the Citizens Advice Bureau in High Street, Oakham.

The health and social care information service launched on Wednesday and will offer advice on many aspects of healthcare.

In a joint statement chairman of Healthwatch Rutland Jennifer Fenelon and chairman of Rutland Citizens Advice Barry Read said: “This is a major step forward for the people of Rutland.

“It creates a new one-stop information service. Citizens Advice has now added health and social care to the range of information it already provides.

“It should make the task of navigating around often complicated systems much easier for a lot of people.”

Chief executive of Citizens Advice in Rutland Jane Clayton-Jones added: “We are delighted that Healthwatch Rutland is based in the county and we are really pleased to be able to provide an easy to access service through our telephone and pop-in service in Oakham.”

And manager of Healthwatch Rutland Dr Paul Sinfield added: “We are very pleased to have teamed up with Citizens Advice and we will hold a surgery each week for people with extra complex health and social care problems”.

The office and 01572 720381 information line will be open 10am to 6pm Monday and 10am to 4pm Tuesday to Friday.

Healthwatch Rutland released a joint statement with its counterparts in Leicester and Leicestershire on a Care Quality Commission report into University Hospitals of Leicester.

The report found that while there were some issues at the hospitals, improvements were being made.

The joint statement said: “Some of these problems still exist and are described in the report but, with new leadership at University Hospitals of Leicester, we have seen a real determination to resolve the Trust’s problems.”

 

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