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Anglian Water to invest millions in maintaining and improving customer services




Anglian Water news from Spalding.
Anglian Water news from Spalding.

Anglian Water has unveiled a half-billion pound investment programme for the year ahead.

The money will go towards maintaining and improving customer services across the east of England, including a large part of the Mercury area. The company says the money will go into the areas customers say matter most, including water quality, reducing leakage, protecting against severe weather, and tackling the impacts of climate change.

The investment programme, part of a £5bn commitment until 2020, will be paid for by bills of just £1.12 per day, or £411 per year on average – an increase of 1.4 per cent, or 2 pence per day, on last year including inflation.

Director of customer and information services Martyn Oakley said: “Bills are back down to what they were three years ago thanks to the reductions we’ve made and the top priority we place on being efficient and offering value for money.

“We’re keeping costs as low as possible for the long term while investing heavily in the region in line with customer priorities.”



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