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Rutland County Council asks for bus passengers' views

Rutland County Council is developing a bus services improvement plan in collaboration with the county’s bus operators, and is asking for input from people across the county too.

A bus service improvement survey launched on Monday (August 23) to gather information from residents of all ages, both from those who already use buses and those who don’t. The council also wants to hear from public, private and voluntary organisations

The Government has pledged £3bn in funding to allocate nationally to deliver bus service improvement plans and Rutland County Council intends to bid for available funding.

Buses at Oakham Bus Station
Buses at Oakham Bus Station

To this end, the council is working with all local bus operators, putting together a plan to improve public transport and to increase both usage and service satisfaction.

Cabinet member for highways and transport Lucy Stephenson (Con) said: “We would like to secure a fair share of this funding to make bus travel better across our county. As an important part of developing our bus service improvement plan, and enabling our bid for funding, we want to hear what you think would improve local bus services and what would make you use buses more.

“Our survey asks for information about bus use now compared to before the Covid-19 pandemic, as well as views on service reliability, frequency and availability; conditions of buses, accessibility and onboard facilities; bus stops and waiting environments; availability of information and customer service. All responses will help us in drafting the first bus service improvement plan for the county, so we want to hear from everyone who has an interest in improved bus services throughout Rutland. That includes understanding barriers of why people don’t use buses and what would be on a ‘wish list’ that would encourage them to travel more by bus in the future.”

Bus stop sign. Photo: stock image
Bus stop sign. Photo: stock image

The initial survey is open until Sunday, September 26. This may be followed later by more detailed surveys on particular areas of public transport locally and the council will also be drawing on the findings from ‘Getting around’ feedback given in the Future Rutland Conversation, which started in April 2021.

The survey is available online at future.rutland.gov.uk/bus-service-improvement-plan

Anyone without internet access who would like to take part can email transport@rutland.gov.uk or call 01572 722577 to request a paper copy.

Lincolnshire County Council is conducting a similar survey.

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