Intensive Community Support Service given a vote of confidence

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Leicestershire Partnership NHS Trust’s Intensive Community Support service has received a remarkable vote of confidence by its users.

More than 19 out of 20 of them said they are likely, or very likely, to recommend the service to a friend or family member with the same condition.

The service provides intensive nursing, physiotherapy, occupational therapy and social care to patients in their own home. Previously they would have been admitted to – or remain in - hospital because of the seriousness of their conditions.

The service started in 2012. By September 2015 it had capacity for 126 patients, and this has been gradually increased and will reach 206 by the end of this month.

In November 2015, 95 per cent of 56 patients and carers said they were likely or extremely likely to recommend the service. In January this year, all 39 respondents said they would recommend the service.

Jude Smith, head of nursing for LPT, said: “This is a huge boost to the service, and I hope our staff are very proud. Our feedback shows that many people prefer to recover at home if they can, rather than in hospital, and this speeds up the recovery of frail older people in particular.”