Watchdog backs plan to increase urgent care cover

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A health watchdog has backed proposals to increase minor injury and illness care across the county.

Healthwatch Rutland has responded to East Leicestershire and Rutland Clinical Commissioning Group’s urgent care consultation.

The watchdog has backed the preferred third option, which would see treatment for minor injuries and illnesses available at 34 GP practices across the region between 8.30am and 6.30pm on weekdays. Urgent care would also be on offer at centres in Oakham, Market Harborough and Melton Mowbray between 6pm and 9pm on weekdays and 9am and 7pm on weekends and bank holidays.

But the watchdog has added three extra recommendations. It wants the clinical commissioning group to ensure current issues with delayed appointments are resolved before the new urgent care service begins. It has called for a thorough marketing campaign to ensure patients are not confused.

And it wants new models of provision. This would include integrating and developing urgent care and other services, particularly at Rutland Memorial Hospital in Oakham.