Home   News   Article

Healthwatch Rutland visits Oakham Medical Practice

Health news
Health news

At the request of the practice Healthwatch Rutland visited Oakham Medical Practice.

Three Healthwatch volunteers visited the practice, observed activity in the public areas and talked to more than 40 patients waiting for their appointments.

Overall the visit found patients were satisfied with the service they were receiving although there were some concerns. These centred around difficulty getting through on the phone, lack of privacy at reception, signage, and how patients pick up their prescriptions and get test results.

Healthwatch Rutland made recommendations for improvements and in response the practice has promised that over the next six months they will work towards meeting these concerns with improvements to the telephone system, a new interactive website, greater privacy for patients and improved signage being among changes planned.


Iliffe Media does not moderate comments. Please click here for our house rules.

People who post abusive comments about other users or those featured in articles will be banned.

Thank you. Your comment has been received and will appear on the site shortly.


Terms of Comments

We do not actively moderate, monitor or edit contributions to the reader comments but we may intervene and take such action as we think necessary, please click here for our house rules.

If you have any concerns over the contents on our site, please either register those concerns using the report abuse button, contact us here.

This site uses cookies. By continuing to browse the site you are agreeing to our use of cookies - Learn More