Letter of the week - Frustration at medical services in Rutland
A letter in response to "excessive verbal abuse and physical intimidation" of staff at Oakham Medical Practice
I read with concern the article about the abuse that the receptionists have been receiving at Oakham Medical Practice. This is totally unacceptable. No-one carrying out their work suffer verbal and physical abuse.
This does seem out of character with the people of Oakham and Rutland. It does appear to be frustration boiling over. This may be caused by problems over getting hold of the correct prescriptions in good time. However, I think the big problem is the great difficulty in making an appointment to see any GP, if not yours.