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Leicestershire Police rated as 'good' by Her Majesty’s Inspectorate of Constabulary and Fire and Rescue Services

Leicestershire Police, which serves Rutland, has been rated as 'good' by a watchdog.

The force was assessed in three areas - efficiency, effectiveness and legitimacy by inspectors from Her Majesty's Inspectorate of Constabulary and Fire and Rescue Services and examined work of staff at all levels.

The report, which was released today (May 2), ruled that Leicestershire Police were 'good' in all areas.

Leicestershire Police News (9526900)
Leicestershire Police News (9526900)

Rob Nixon, deputy chief constable, said: “We’re pleased with the report’s findings as it highlights the hard work we’ve been putting in in all areas of the force; this hasn’t happened by accident and we’ve been working to make improvement across the board.

“Our focus is, and always has been, how we can serve the public with the increasing level of demand on our services and the financial constraints we are facing.

“With the changes we’ve made, we have – recognised by the inspectors – become more efficient with the officers and staff we have, and are making sure victims of crime have confidence in the service they are receiving from us at the first point of contact, right through the criminal justice system.”

Among the work highlighted by inspectors was that of the Crime Bureau, introduced to help triage crimes at the first point of contact and ensure reports are dealt with efficiently. The team in the Crime Bureau deals with around 1,000 reports each week, helping to ensure they are dealt with by the right area of the force and that victims are contacted quickly in order to obtain further information and provide the relevant support. The good practice of the team was recognised in the report.

The work of the established specialist teams was also highlighted as good practice by the force.

Over recent months, the Serious Harm Reduction Unit (SHRU) has been set up to tackle organised crime and look at, not only the crime itself, but the hidden harm that comes along with serious organised crime – such as the exploitation of children, human trafficking and modern slavery.

The team works closely with partner agencies – local authorities and health services, recognising the fact that these crimes, and very vulnerable people, cannot be dealt with solely by the police.

The report also focuses on the force’s dedication to neighbourhood policing, shown with the movement of officers back into neighbourhoods under the NIUs. Uniformed officers and detectives work side-by-side, based out in the communities they are serving, working to solve crimes happening in that area.

While not all of the officers are out on the beat, there are more police officers based at the local stations, giving more visibility in the communities.

The force’s recent investments in technology has seen all frontline officers and staff be given personal issue mobile phones and laptops, allowing more tasks to be carried out remotely, negating the need to travel back to a police station.

This means less travelling time, allowing each officer to manage their time and work more effectively and efficiently.

Other areas singled out as areas of good practice were:

- empathy of call takers when dealing with victims of crime

- work to map the demand on the force

- partnership working with local authorities and the National Health Service

- understanding and identifying vulnerability

- the short films produced by the force based on crimes related to vulnerability, such as Kayleigh’s Love Story and Breck’s Last Game

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