Councillors made the first steps in the creation of a new citizen’s charter.
Rutland County Council’s cabinet approved a number of recommendations to begin the process of creating the charter at a meeting on Tuesday.
The document, which will cover all council activity, will outline what people can expect from the authority and what the council will expect from Rutlanders. The idea for the charter came from the council’s People First review. It is one aspect of a five-year plan to reshape a range of services in an attempt to cope with further cuts from central Government and an ageing population.
The council needs to save £925,300 in 2014/15.
At Tuesday’s meeting councillors agreed on a process to develop the charter, and allocated £5,000 towards “communications and engagement”. A report on the draft charter will come before the cabinet in January, and will then be put to wider consultation.
The council hopes to launch the charter in September. It will cover all public services in the county, and the council hopes to also include the private, voluntary, community and faith sectors.