Pensioners in the cold as heating fails

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PENSIONERS have hit out at South Kesteven District Council after months of problems with the heating at their sheltered housing complex.

The 24 residents at Hillary Close in Stamford say the boiler at the block of flats has been breaking down since November.

Pensioners have been wrapping up and using fan heaters sometimes for an entire day while the council’s contractors tried to solve the problem.

The heating went off over the last two Tuesdays.

Resident May Woods, 72, said a 97-year-old neighbour was left without heat and that the problems were ongoing during the cold snap.

She said: “Everyone is up in arms.

“They have provided fan heaters but these are expensive and some old people don’t know how to use them.

“The heating just goes off and sometimes it’s off all day.”

The district council’s head of assets Paul Stokes said that two boilers were replaced with fuel efficient ones.

He said: “As part of the replacement process, a few teething problems led to some disruption of the heating to a small number of flats at Hillary Close. We provided each affected resident with alternative heating at the time and we will be compensating them for any additional cost.”

The complex and Edmonds Close were affected by a power cut on Thursday last week.

Landlord of the Northfields pub Ricky Crouch, neighbour Martin Sanders and the council’s tenancy services team provided hot drinks during the day before a generator and lighting units were provided by the council.

Resident Len Loullis, who praised Mr Crouch, Mr Sanders and the council, said: “What I experienced and witnessed on that difficult day made me humble, grateful and very proud to be British.”

Electricity company E.on said that Thursday’s problems were caused by a damaged cable.