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Stamford care home residents are 'happy and content'

A Stamford care home has been rated ‘good’ - a year after it was told it ‘requires improvement’.

Whitefriars in St George’s Avenue received the rating from the Care Quality Commission, (CQC) following an inspection over the summer.

The residential care home, which looks after 53 people aged 65 and over, was assessed as being good across five main areas of its service, including how caring, safe, effective, responsive and well-led the home was.

Staff and residents at Whitefriars celebrate the 'good' CQC rating
Staff and residents at Whitefriars celebrate the 'good' CQC rating

The CQC report commented: “People were happy and content living at the home and we received only positive comments about people’s experience at the home. There was a positive culture in the home with the registered manager and staff putting people at the centre of everything they did.”

The report said residents were supported to make decisions for themselves and how the home’s environment had been designed to support the independence of people living with dementia.

It also highlighted that residents were supported by staff who received the training and support necessary to provide safe care, and that the home had established strong links with the local community.

The report also said people described staff as ‘kind and caring’ and there were enough staff to ensure residents receive care in a timely manner.

Whitefriars is operated by the Orders of St John Care Trust (OSJCT).

Louise Kirk, Area Operations Manager, said: “I am delighted that Whitefriars has received such a positive endorsement of the service it provides. The whole team have worked incredibly hard to ensure that residents receive the best possible care, and I am really pleased that their efforts have been recognised in this way.”

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