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SKDC staff have more faith in their senior management

Better staff confidence in top council bosses, has helped SKDC employees improve how they feel about the council.

A staff survey also reveals a slight improvement in ratings for South Kesteven District Council, putting it just above national public sector averages.

SKDC Logo_Stack_CMYK (6600242)
SKDC Logo_Stack_CMYK (6600242)

Two-thirds of the 604 applicable employees took part in the October survey.

The council scored best in staff being trusted by management to carry out their work, being empowered to make decisions, being committed to the council and do what is expected of them.

Bullying and harassment was not an issue, staff believe the council gives good service and staff have the tools to do their job.

But communication between different parts of the council needs to improve, staff feel undervalued and unrewarded and processes and procedures are inconsistent.

SKDC is to meet with departments and devise plans to address the concerns of its employees.

Deputy leader Coun Kelham Cooke (Con), said: “This survey shows the key strengths lie with our people, the delivery of the job they do and how they feel they fit in. Job satisfaction and consistent customer service also rates highly.

“The survey results will shape the way we do things as a council. Positive action will ensure staff are encouraged to be proactive in taking this council forward to where it deserves to be, one of the best in the country.”

The council is also to distribute a new staff handbook to employees.

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