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Rutland County Council and Biffa apologise to residents for bin collection delays

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Biffa and Rutland County Council have apologised to residents who may have had rubbish piling up.

The issue has arisen because winter weather teamed with dustcarts breaking down have meant bins in some areas have not been emptied.

Saying they were was sorry for any inconvenience, a Biffa spokesman said additional vehicles have now been hired.

Bins have not been emptied in some areas
Bins have not been emptied in some areas

They added: "We are extremely grateful to residents for their understanding and patience during this time.

“We take the reliability of our services very seriously and a vehicle replacement and refurbishment programme is being rolled out.”

Coun Lucy Stephenson (Con - Uppingham), Rutland County Council’s portfolio holder for environment, said: “I would like thank people across Rutland for their patience and support during these exceptional circumstances.

"Bin collection crews have worked hard to catch-up and collect any outstanding bins, working Saturdays and using any spare capacity to return to missed customers.”

Residents should check the Rutland County Council website for updates and report their area if it is not listed.

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