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Teamwork pays off for staff at Uppingham Surgery




The team at Uppigham Surgery who made it to the national finals of the GP Practice of the Year awards. Photo: Alan Walters MSMP-08-12-14-aw001 EMN-140812-155947001
The team at Uppigham Surgery who made it to the national finals of the GP Practice of the Year awards. Photo: Alan Walters MSMP-08-12-14-aw001 EMN-140812-155947001

The director of a doctor’s surgery has praised the hard work of his team after they were shortlisted for a national award.

Uppingham Surgery was among the finalists in the GP team category of the National General Practice Awards.

The team was nominated in part for the many extra hours put in during the move to the new practice building in Northgate.

Although the team did not win, practice manager Rob Lynch said being shortlisted was a reflection of the hard work of the staff during the past year.

“Moving from one place to another is a massive task,” he said. “There are computer systems, telephones, and all sorts of aspects that need to be managed.

“It was done with minimal disruption to patients.”

The surgery is now operating smoothly from the former NFU building, with a new way for patients to access appointments. Mr Lynch said: “Demand exceeds supply so we try to see everyone on the day they call if they need to be seen.

“People ring in and a doctor will call them back to arrange an appointment.”

The awards are run by Cogora, which publishes several major magazines for the medical profession such as Pulse and Nursing Practice.

Eight members of the surgery team went to the awards ceremony, and staff celebrated their nomination with a glass of Champagne.

But they will get the chance to celebrate their achievement properly at the upcoming Christmas party.



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