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Thomas Cook collapse: Warnings after scammers target holidaymakers



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Scammers quick to take advantage of the Thomas Cook collapse have already started trying and trick people out of their money.

Customers who had booked a holiday with the collapsed travel firm have been targeted by fraudsters via texts, calls and emails asking them for financial details by saying they can issue a refund for cancelled holidays and flights.

One woman, who had arranged a holiday to Turkey in October, had booked through Teletext Holidays, but her flight was with Thomas Cook.

The Thomas Cook in Stamford
The Thomas Cook in Stamford

However, after the collapse, Teletext Holidays said they would try and re-arrange the flight, but the holidaymaker was asked to pay another £160 per person for alternative ones, which were not even direct on the return flight.

So the woman cancelled her package with Teletext Holidays and is due to receive a full refund to her credit card.

But the day after cancelling the package, she received a email which looked like it had been sent from Thomas Cook asking her to click on a link so she could get a refund for her cancelled flights.

The 47-year-old who didn't want to be named, said: "I knew it was a scam immediately as I'd already cancelled with Teletext Holidays.

"I work in the IT industry so I am aware of such scams, but other people may not realise this sort of thing happens.

"It's wicked really, the email came just a day after the collapse of Thomas Cook, it's shocking they try and take advantage of other people's misfortune and so soon."

The company had failed to get the £200 million it needed to keep its lenders happy.

The travel company had a branch in Stamford with all the staff losing their jobs.

Action Fraud have tweeted about the fraudsters to warn people not to fall for the scams and be wary of any unsolicited text messages or calls.

The largest repatriation operation also got underway to bring home the 160,000 British tourists who were overseas.

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