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Uppingham woman warns of "convincing" phone scam

An Uppingham resident has warned of a scam in which callers claim to be from a well known internet service provider.

The woman, who asked to remain anonymous, said she had received two calls on consecutive days.

Visit the Action Fraud website to see how you can protect yourself from scammers (6754689)
Visit the Action Fraud website to see how you can protect yourself from scammers (6754689)

"When I first answered I heard the recorded voice of a woman with an American accent but I didn't listen and put the phone down."

She said the following day at nearly the same time she received the call again.

"This time I listened and it gave me different number options to select.

"I decided to follow through and was then put through to an Asian sounding male.

"There was a lot of noise in the background and it sounded like a busy office."

She said the man had told her that her "internet had been compromised in different countries".

After not getting an adequate response to her question on why the company had not sent her a letter, she decided to end the call.

"I didn’t let it go further but they are very good and sound very convincing,” she said.

"I phoned my service provider and they confirmed it was a scam.

"I wanted to warn other people out there about this."

Research carried out by Action Fraud and the National Fraud Intelligence Bureau reveals those suffering from a mental health issue, an impairment of intelligence and social functioning or with a physical disability are more susceptible to certain fraud types.

Receiving unexpected phone calls, emails and unsolicited letters without anyone to speak with immediately can make it difficult to make an informed decision on what to do.

People who live alone with little support, friendship or someone to turn to, could find themselves more easily bullied or manipulated into making payments to fraudsters.

Those who are recently bereaved are particularly vulnerable to being influenced into making a payment.

To report incidents like this or to learn more on how to protect yourself, visit the ACTION FRAUD website.

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