Letter: Can service deal with needs?

Have your say

Regarding the article in the Mercury by Alex Moore on warden services.

The article outlined the situation very clearly and it is a pity that Patricia Bradwell the Executive Councillor for adult social care declined to comment when asked. Teresa Roche the county council’s assistant director for public health stated that it is the responsibility of the district council i.e. ‘the landlord SKDC’ to sort out a warden or night response service as the county council has no control over this’... Of course when the former health network developed jointly by public health and adult care were integrated under a new title – The Wellbeing Service – this to deliver future care services with the model of a ‘joined up’ countrywide service aimed at future prevention and early intervention, thus to provide longer hours of support for more people , based on their need, rather than where they live, and for the same public investment as the service it replaced – it follows that savings must be made somewhere. The district councils were not able to continue delivering care because of loss of budget from Lincolnshire County Council.

It was said: “The Rapid response service is not an Emergency call out system but we as commissioners do expect our providers to continue meetingresponse time targets to support people.”

Really? when they are to operate from Long Bennington possibly - the Rapid Response service is now generic in nature – available to all individuals aged 18 or over and streamlined, whereas the previous service focused on older people.

Those elderly vulnerable tenants already living in supported housing complexes -who felt secure in the knowledge that the team based in Stamford could be with them quickly if needed ,thus giving families who are not fit or close enough to help them, help and reassurance.

What has happened has left a void in which individual needs are not being met. It is undeniable that by using technology the outcome is to avoid people coming into high cost statutory services. It cannot deal with the overriding needs of those who are at risk and need more regular/daily monitoring by a familiar friendly face who is alerted to any signs of ill health or need.

Far less traumatic than waiting until that individual ultimately collapses and then may not be able to access those wonderfully efficient home technologies.

Joan Brocklebank

St Clements,